KYC & FATCA Verification: What to Do When Your Mutual Funds Aren’t Fetched
KYC & FATCA Verification
You may not be able to fetch or pledge your mutual fund holdings from KFin, CAMS or MF Central when You may not be able to fetch or pledge your mutual fund holdings from KFin, CAMS or MF Central when your KYC or FATCA details are incomplete, not verified, or not updated with the relevant RTA or KRA.
Here are a few things you can check:
1. Check your KYC status
Your KYC status needs to be “KYC Validated”
If your status is “KYC Registered”, “Unregistered”, “On-hold”, you may need to complete or update your KYC and get it validated.
- KYC Registered → Your KYC information has been registered with the KRA, but it has not yet completed the required validation. You need to verify your mobile number, email address and PAN-Aadhaar linkage to get it validated
- KYC On-hold → Your KYC has been received but validation could not be completed, usually because some information needs correction, clarification, or additional verification
- KYC Unregistered → The KRA does not have a valid KYC record for you, or your KYC details have not been registered with the KRA
Check your KYC status and follow the instruction to get it validated with at least one of them:
- CVL KRA – KYC Status
- Karvy KRA – KYC Status
- KFin KRA – KYC Status
- CAMS KRA – KYC Status
- NDML KRA – KYC Status
2. Ensure your FATCA status is verified
Your FATCA status needs to be “Verified”
FATCA (Foreign Account Tax Compliance Act) is a self-declaration that mutual fund investors are required to submit. Your FATCA declaration needs to be completed and verified for your mutual fund folios.
You can update your FATCA declaration through the MFCentral or relevant RTA(s) – KFin or CAMS
Links
3. Try again after updating your details
Once your KYC is validated and/or FATCA declaration is completed and verified, please try fetching or pledging your mutual fund holdings again.
Please note: It may take some time for the updated KYC/FATCA status to reflect across the relevant systems. It is possible that FATCA status for some of your mutual funds is verified but the fetching and pledging only works if it is verified for all your mutual funds.
Apply for a loan today
Looking for a Loan Against Mutual Funds (LAMF)? Explore LAMF on smallcase –
You can now apply for a loan against mutual funds (LAMF) on smallcase. Explore the quick and paperless process with the following articles about the eligibility criteria, documents required, features, benefits and more on LAMF at smallcase!
Frequently Asked Questions
This almost always comes down to incomplete or unvalidated KYC/FATCA details with your RTA (CAMS or KFin) or KRA, not an issue with your actual holdings. Follow the three steps above to check and fix it.
KYC verifies your identity (your PAN, mobile number, email address, and Aadhaar linkage) with a KRA. FATCA is a separate, mandatory tax-residency self-declaration you submit for each mutual fund folio. Both must be in order for your funds to be retrieved or pledged.
If you see an error like “We couldn’t fetch your investments” while applying for a loan against mutual funds on smallcase, that’s your cue to check your KYC and FATCA status using the links above.
It varies, anywhere from a few hours to a couple of days for your updated KYC or FATCA status to sync across CAMS, KFin, and the KRAs. If it’s taking noticeably longer, reach out to the relevant KRA or RTA directly.
Yes. Fetching and pledging only works once your FATCA declaration is verified across all your mutual fund folios. Having it verified for just some of them isn’t enough.
Double-check that your KYC shows “KYC Validated” and your FATCA shows “Verified” directly with the KRA/RTA. If both are confirmed and you’re still facing the issue, reach out to smallcase support and we’ll help you sort it out.
KYC validation applies across all securities. FATCA verification, specifically, is a mutual-fund-industry requirement, so if you’re pledging stocks or ETFs instead through Insta LAS, only your KYC status is relevant.
